Very professional. Really makes you feel like you're getting taken care of. Got me in same day I was having really bad tooth problem. Even went out of way to find me a oral surgeon that day when we couldn't get ahold of the two near me. Super friendly and definitely be going back.
01:42 30 Jan 18
This was my first appointment. I felt welcome. Dr. Merzon answered all of my questions without conveying any sense of time pressure. I was really impressed by the newest technology and by the exceptional attention to cleanliness.
14:56 12 Jan 18
Great people! They did an excellent job. I'll be back and thank you!
01:54 09 Jan 18
Great dentist! Dr. Merzon is kind and knowledgeable and the staff are friendly! The office is clean and cozy! Having moved around quite a bit, I’ve been to many dentists and I would recommend Dr. Merzon to anyone in the Boston Cambridge Somerville area :)
23:48 19 Dec 17
I booked a new patient appointment with First Impression and appreciated their option for online patient history forms. The weekend prior to my appointment I experienced a deterioration in my situation with pain and swelling. On Sunday, using the urgent care e-mail mechanism I explained my situation and received a rapid reply that I could be seen on Monday. Relief! Dr. Merzon and Menbere were an effective team - they fit me right in, took my x-rays, and took time to explain my options - both medically and in relation to insurance issues. I look forward to seeing them again later this week for the regular appointment and will post again as to my experience!read more
01:56 17 Dec 17
This was my first visit to First Impression. My long time dentist had just retired. I woke up one morning to find that a cap had fallen off and was still in my mouth. Dr. Merzon was able to see me a day after I contacted him. I found him to be smart, very well informed, up to date in the latest techniques, and skillful in their application. His whole practice seems to be using the latest computer techniques and the most modern equipment. I recommend him to anyone looking for a new dentist.read more
00:12 13 Dec 17
My family is new to Cambridge, and I am so happy to have found such a great new dentist. I am a physician and appreciated Dr. Merzon's obvious care for his patients, clinical knowledge, and first-do-no-harm approach to X-rays, etc. Would recommend for sure!
19:25 02 Dec 17
I had my first appointment with Dr. Dmitry Merzon today. He seemed knowledgeable and explained everything in detail. Definitely not the kind of dentist who comes up with fake cavities to fill to get your insurance money.
Will recommend him to my friends too.
00:23 19 Nov 17
Dr. Merzon put me right at ease and the visit was very comfortable and he was excellent in a technical sense also. First Impression Dental offers superb dentistry for the first visit.. It was my first visit as my old dentist was retiring. I highly recommend First Impression Dental
00:17 24 Oct 17
I started suffering from a painful tooth over the weekend and only had one day to fix it before a week long business trip which was starting tuesday. Dr Merzon found time to see me the same day on monday, discovered the problem (a hard to reach cavity) and repaired it within an hour. All of the required work was clearly explained. Dr Merzon and Menbere deliver thorough professional work in a modern clinic with a friendly manner that puts you at ease while they are doing their work.read more
23:20 12 Oct 17
I had a very good experience at First Impressions. They are very professional, knowledgeable, and responsive. I would recommend them to everyone! This is my second visit and it's just as professional and pleasant as my first visit!
03:14 08 Sep 17
So thorough, nice, gentle and does a great job. I usually dread going to the dentist, but I don't feel that way about Dr. Merzon- I actually looked forward to going. Thanks for making my experience wonderful!
18:21 24 Aug 17
My best dental experience ever. I am kinda dental-phobic based on my past experiences, but I really enjoyed seeing Dr Merzon for a crown on my old damaged tooth. I would strongly recommend him to everyone. Dr Merzon and his awesome assistant Menbere Wolde, they both made sure that I am comfortable with the entire process before taking actions. They were very helpful to make it work with my super tight schedule. I am very happy that I trusted their work; and sad that I have to leave Cambridge and not be able to visit them for my future dental life.read more
20:17 03 Aug 17
The best dental experience I have ever had, and I have been to many different dentists over the years. The doctor and his assistant truly care about their patients. They did a great job on everything. Would highly recommend!!
23:42 18 Jul 17
Dr Merzon is awesome. He is friendly, professional and thorough. He will answer any questions you have and is very considerate during your visit to ensure you are comfortable every step of the way. Also his office is sparkling clean and his nurse is super nice.
02:55 08 Jul 17
Dr Merzon really cares for his patients. I had quite a few emergencies since becoming his patient, and he makes every effort to accommodate my needs. He is very thoughtful and helpful - he is always there when I need him the most. Thank you Doctor Merzon!
01:05 27 Jun 17
My first visit with Dr.Merzon was great. He is very kind and personable, and he takes the time to explain everything and make sure you are comfortable.
01:50 24 Jun 17
Dr. Merzon is amazing! He's very thorough, makes you feel comfortable throughout the entire appointment and explains everything in a way you can understand. I highly recommend First Impression Dental!
13:53 27 May 17
Best visit to the dentist I've had here in Boston! I left better informed about my health and am even looking forward to my next check up! Thanks for the excellent care.
15:26 24 May 17
Dr. Merzon is very nice! He has a sense of humor and is very laid back. All great qualities while someone is poking sharp objects in your mouth.
23:08 10 May 17
Absolutely an excellent dentist. Careful, thorough, thoughtful; his attention to detail and expert dental technique gives me the kind of confidence I'm looking for. Having owned a dental lab for many years, I feel very fortunate to be a patient of his.
16:21 06 May 17
I enjoyed my first visit. Dr. Merzon seems very trustworthy. I get the sense that he would only suggest a procedure if he thought I really needed it. I felt that my last dentist pushed expensive procedures on me that I may or may not have really needed. A little water got splashed on my shirt during the cleaning, but beyond that, I felt well taken care of. He also tripled checked to make sure that everything with my insurance was in good order.read more
13:43 05 May 17
Dr. Merzon is one of a kind doctor. He is super patient, listens to your concerns, educates you & advices knowledge in dental work without pressure. Professional & overall a calmed experience.
I am extremely happy I have found a doctor I can trust. I have referred my husband, my dad & my toddler is next. I highly recommend First Impression Dental!!read more
17:08 01 May 17
Highly recommend - easy to schedule, thorough clean-up and check-up, friendly dentist who was easy to talk to and answered all of my questions in language I could understand - couldn't ask for a better trip to the dentist!
18:21 20 Apr 17
Giving a 5 star review because these Google reviews were exactly what led me to try Dr. Merzon and they did not steer me wrong! All of the reviews are true - he makes every effort to get you in quickly, to avoid jumping to conclusions about problems, to calmly explain and teach you what you need to know. I will not be going back to my old dentist!read more
Katherine Fitzgerald Weber
21:54 13 Apr 17
Great experience! So far I've had a cleaning and a couple of fillings done at 1st Impression dental, and both were painless. I appreciate the Porter Sq. location as well.
18:05 08 Apr 17
Going to the dentist can make me very anxious. Dr. Merzon has a calming manner which put me at ease right away. He is knowledgeable and explains things very well. The office is beautiful and the staff is terrific. I'm so glad I found First Impression Dental, wouldn't go anywhere else now!
18:01 08 Apr 17
Dr. Merzon is a thorough and patient dentist who took a lot of time to make sure I felt at ease and comfortable! I had a great experience and would definitely recommend this practice to others!
04:09 08 Apr 17
Every time I visit Dr. Merzon I experience great care, comfort, and dental advice. Couldn't be happier and I look forward to many years of clean, healthy teeth with First Impression Dental. See you in 6 months!
18:07 24 Mar 17
Hands down the best dentist I have ever visited. Dr. Merzon and his crew make you feel comfortable from the get go, and are always concerned about your well being. With state of the art tech and a gentle hand, First Impression Dental is the only place I'd refer my friends and family to!
22:02 21 Mar 17
Dr. Merzon was incredibly personable and accommodating. He took the time to explain his thought process and genuinely took interest in my concerns.
05:06 18 Mar 17
Saw me on a Friday afternoon at 5pm as a first time client when my old dentist saw I had a cavity at a yearly cleaning but wouldn't do anything about it. Really nice & professional and definitely somewhere I'll go back to
13:55 28 Feb 17
Dr. Demitry Merzon is amazing. Excellent service. I would highly recommend.
23:11 19 Feb 17
I had an extraction done elsewhere and was in tremendous pain, probably from an infection starting to set it. Dr. Merzon came in on a Sunday of a long weekend to treat me. He cleaned my extraction area and prescribed antibiotics. I recommend Dr. Merzon for many reasons but primarily his gentle caring manner. He explained exactly what he was going to do before he did it and checked several times on my comfort level. He also carefully explained follow up care. I wish I could give Dr. Merzon more than 5 stars. I will be back.read more
13:17 17 Feb 17
Dr Merzon was great as he made my dental experience easy.
02:14 14 Feb 17
I received superb dental care at First Impression Dental. One of the most comprehensive dental exams and the only one that felt like a day spa treatment. Dr. Merzon is friendly, kind, knowledgeable, thorough ,and present to my concerns and dental health. I trust this dentist.
02:12 08 Feb 17
Very professional, kind, and thorough, Dr. Murzon does an excellent job of explaining the situation, what he's doing, and your options. He's very patient with questions and very considerate. Recently he went out of his way, coming into the office well outside of his normal operating hours in order to help me handle an emergency situation when I knocked my temporary filling loose, and seemed quite happy to help. My teeth are in abysmal shape at the moment, but he has not once attempted to scold or guilt me about it, instead preferring to look toward the solution, rather than vague what-ifs. His assistant is also very kind and cheerful, and the two of them together had me feeling very confident in the whole affair. I cannot recommend them highly enough.read more
23:56 11 Dec 16
Five stars for the overall experience with Dr. Merzon, his staff and his location. It was my first appointment. Beautiful newly remodeled office, new equipment, great location. Warm, friendly, competent staff. Sometimes I dread getting xrays because it can get uncomfortable while they try and re-try to get the things in the right spot. Not the case here - quick and easy. I could tell a difference in how clean my teeth felt afterwards. Dr. Merzon did this first cleaning himself so he could get a good picture of what was going on. He explained what he was seeing. He showed me on a model set teeth how I could easily make a change in the way I brush/floss the bottom front teeth which my other dentists also could have done, but never have. He also checked my head/mouth/neck for abnormalities which only one other dentist in the past has done. I really appreciated the time he spends with new clients as I haven't really experienced that before. I think it's important to mention that Dr. Merzon is extremely personable and approachable as well. Would highly recommend him if you are new to the area or in the market for a new dentist.read more
14:15 21 Nov 16
Dr. Merzon and Rimma are a wonderful team and they make you feel extremely comfortable and well taken care of. I particularly liked how my visit wasn't rushed and Dr. Merzon carved out time to examine me and do a thorough cleaning. I also appreciated how he explained everything he was doing and set up a plan to monitor progress. When I needed a quick follow-up from the appointment, Dr. Merzon and Rimma found time to squeeze me in on short notice despite the busy holiday schedule. Can't thank them enough for their kindness, professionalism, and care!read more
Yaeli Lifshutz Foint
19:53 15 Nov 16
Clean office, comfortable environment, great staff. Dr. Merzon is friendly, personable, and approachable. He explains everything he is doing while he is doing it, including you in the process. He is sensitive to the needs of his patients and also very thorough in his work. Can't recommend him enough!read more
01:40 11 Oct 16
I had such a good experience at First Impression Dental. Dmitry takes his time and really cares about you, checked my full neck, lymph nodes, under tongue, and jawline for bumps or anything out of the ordinary. He fully explained everything he was seeing in my mouth and took the time to answer all of my questions. He even did the full first cleaning himself to get to know me and my teeth. There was no extra charges or unnecessary selling of unneeded procedures, he was such a great person and provided a relaxing and welcoming environment. I can safely say this was one of my best experiences with a dentist, can't recommend him enough!read more
23:39 04 Oct 16
Not only do I have clean teeth, I have a plan for my dental health. In the past I have received maintenance care, but there was never really a future plan for keeping my teeth in my head. Dr. Merzon not only cleaned my teeth, but created a plan to make sure I keep them. Great visit.
Richard A. Greene
13:30 29 Aug 16
Having been a general dentist in Cambridge for 34 years, and now retired, I am extremely pleased to finally be in the care as a patient myself of an immensely capable and caring dentist, Dr. Dmitry Merzon. It is actually a great relief to be in the hands of a dentist who knows what they are doing, has the expertise to diagnose and treat with excellence of technique, and gives me absolute confidence that I can trust his judgement and honest care in addressing my ongoing dental needs.
Having also taught at the Tufts Dental School for many years, I fully appreciate Dr. Merzon's desire and enthusiasm for the profession as I see he is on the faculty and teaching at the B.U. School of Dental Medicine.
I look forward to being Dr. Merzon's patient for many years, and I am so glad he has opened up his office in the Porter Square neighborhood where my father and I had practiced for many years. Dr. Merzon is top notch - as a practitioner as well as a genuinely caring person.
Richard A. Greene, D.M.D.read more
22:48 22 Aug 16
Dr. Merzon is awesome!
I came in to First Impression Dental about a month ago for my first teeth cleaning in several years (gasp!) From the moment I walked in, the nice receptionist made me feel right at home. She set me up in their system and had me fill out some of my insurance information on an iPad - the techie in me loves when companies embrace technology :)
During my cleaning and dental examination, I was really impressed with Dr. Merzon's thoroughness, easy-going personality, and patience. I can definitely be a bit of a nuisance when it comes to dentists, but Dr. Merzon answered all of my questions and even picked up on my sense of humor. We discussed how to keep my teeth and gums healthy and clean and he gave me a few tips on the right way to floss and areas in my mouth that were being neglected by my brushing. I found this super informative.
For anyone looking for a new dentist, I highly recommend Dr. Merzon!read more
14:46 22 Aug 16
I had a great experience at FI-dental on my first visit and cleaning. It is very close to the Porter red line station so it was easy for me to get to. When the red line got stuck, I called ahead to let them know I would be late, and they were very understanding and accommodating.
Everything was very clean and updated. Dr. Merzon and his dental hygienist Rimma were very friendly and professional. Although my previous dentists always told me to floss, I never did, but now I am more convinced after Dr. Merzon explained it and answered all my questions. I thought it was pretty cool that he showed me my x-rays and explained everything in such detail.
I was overall very pleased with my first visit and cleaning, I can't comment on anything else, but I would recommend the cleaning, and I plan on coming back.read more
23:52 04 Aug 16
My first impression of first Impression Dental was a good one. My appointment was on a Saturday(a rareity!) And I parked on Mass ave. The very nice hygienist gave me quarters for parking and told me that they have a few spots reserved on a side street for next time.
The dentist conducted the cleaning himself and was very knowledgeable and thorough with the cleaning. He took the time to explain his process and the cleaning was comfortable, or as comfortable as going to the dentist can be.
X-rays were easy and we reviewed the results right away. We talked through options and the pros and cons of each which was helpful. The dentist "gift bag" was probably one of the best I have seen with floss, travel sized tooth paste, and a great toothbrush.
I will be returning in 6 months and recommend First Impression Dental to anyone who is in the Cambridge/Somerville area looking for a personalized and flexible dentist experience.read more
15:06 01 Jul 16
Obviously, going to the dentist is not my favorite. As one who forgets to floss, cleanings are always less than pleasant and I find every reason to avoid going in. So after moving to Somerville, I'd avoided going to the dentist for about a year or two until my roommate recommended Dr. Merzon.
He and Reema were so nice and helpful. It was easy to book an appointment. The office was clean and everything seemed new and modern - comforting since my former dentist reminded me a bit of the guy from Little Shop of Horrors.
The exam was really comprehensive, Dr. Merzon took the time to get a history and look at the whole health of the mouth, not just the teeth, which was different from previous exams I'd had done. The cleaning was, well, it's a cleaning... I don't think anyone enjoys that, but it was certainly one of the least unpleasant I've had, they really made an effort to be gentle and give me breaks so I could rest my mouth and lots of water.
All and all a great experience to feel comfortable and confident to have found a good and nice dentist in the area :)read more